InCorp Review Summary
If you are looking for a seasoned, reliable national registered agent service provider for your small business that also provides a smooth Limited Liability Company (LLC) formation process with the best price guarantee, InCorp is a legitimate option for you to consider.
With this InCorp review, I have saved you time and effort by conducting extensive research to provide valuable, up-to-date information about InCorp.
InCorp Pros
- Low-cost registered agent service—InCorp Services Inc. provides RA services in all 50 states, including the District of Columbia (DC), US Virgin Islands (USVI), and Puerto Rico (PR) at the market’s lowest price, especially if you take a long-term subscription.
- Price Match Guarantee—InCorp promises to match any competitor's advertised price.
- Entity Watch is an anti-identity theft program incorporating innovative and proprietary technology developed first by InCorp. It is a one-of-a-kind program that monitors your affairs 24 hours a day, seven days a week to keep you safe from the threat of identity theft.
InCorp Cons
- InCorp’s signature product is their national registered agent services. They do offer LLC formation, but that feature remains unoptimized compared with the more developed and comprehensive LLC packages available from other formation providers in the industry.
Who Should Use InCorp?
InCorp is for the respective owners of small businesses and Limited Liability Companies (LLCs) who are not comfortable acting as their own registered agents. Their low prices, volume discounts, and proven track record are all compelling reasons for any organization to use InCorp as their company's registered agent.
Who Should NOT Use InCorp?
If you are on a tight budget and have limited resources, you should consider other affordable providers who specialize in LLC formation and offer budget-friendly packages for small start-ups and novice entrepreneurs, such as Incfile's $0 package.
All Things Considered . . .
Do you need a registered agent service that offers long-term subscription discounts or provides professional service in US territories, such as Puerto Rico, District of Columbia, and the US Virgin Islands? These options combined with InCorp’s low price and useful features, such as Entity Watch, make them a good service and a practical choice for entrepreneurs who enjoy financial and identity security.
InCorp Basics
What is InCorp?
InCorp is a national registered agent service based in the United States that also offers LLC formation services online. It has been in operation since 1998 and currently serves over 125,000 active clients. Unlike many other LLC creation services, InCorp allows you to register an LLC with the assistance of their professionals. You can also use their safe and secure system to file your paperwork online.
What does InCorp do?
InCorp’s noteworthy features include 24-hour LLC formation, Entity Watch, and volume discounts on long-term subscriptions ($86.73/year on five-year order). They provide a variety of business entity services in addition to business formation and national registered agent services, including:
- Licensing
- Foreign qualification
- Managed reports
- Entity dissolution
- Certified copies
- Copyrights
- Trademarks
Registered Agent Services
A registered agent is an individual or firm that receives important legal documents on behalf of a business entity, such as Service of Process, notices, letters of demand, and regular mail. Registered agents serve an essential purpose by providing your business with an address. This service helps prevent corporate identity theft and keeps your personal information safe.
InCorp offers national registered agent service in all 50 US States, as well as DC, Puerto Rico, and the US Virgin Islands as their primary service. They offer discounts if you add registered agent service for multiple years (from 2–5 years), making theirs the lowest price available for a registered agent service.
LLC Formation Services
Apart from their primary function as a registered agent service, InCorp also provides an LLC formation service, among its other industry services. They may not be the best service for LLC service, but you can file your formation documents for your LLC online using their order system or you can hire InCorp to do all the work. You can also run a name availability search with InCorp to find a unique name for your organization.
Employer Identification Number
An EIN is necessary for many businesses, particularly if you plan to hire employees. InCorp can help you apply for an Employer Identification Number (EIN) for your LLC. You can obtain an EIN yourself by submitting an online IRS form on the official website of the Internal Revenue Service.
Entity Management
InCorp also provides an Entity Management System iOS app, which allows you to track compliance events, save and view corporate documents, track forwarded mail, handle junk mail, and make payments. This management system makes it easy to track your compliance status, monitor your annual report’s due date, keep a calendar of important compliance deadlines, and store your corporate documents, among other things.
Doing Business As (DBA)
If you want to register your DBA, InCorp can assist you with registering your DBA in any state.
Business Licensing
InCorp partners with LicenseLogix to get your licenses and legal permits. For entities in all 50 states and the District of Columbia, LicenseLogix serves as a licensing and permit department. They assist all types of corporations with researching, obtaining, and maintaining licenses.
Corporate Record Kits/Corporate Seals/Stock Certificates
The company offers various corporate kits such as Attache Legal Kit, Prestige Legal Kit,
Legacy Legal Kit, MarkMaker Legal Embosser, and stock certificates according to your needs. See the costs for these further down.
Foreign Qualification
The term “foreign qualification” refers to registering your enterprise with the Secretary of State’s office in another state. It allows your brand to legally pursue growth opportunities across state lines without the need to form a new entity. It is typically the first step in expanding your brand into a new state.
InCorp assists LLC owners who want to foreign qualify their LLC. They also have a short five-question quiz to help you assess whether you need to get a foreign qualification.
Good Standing Certificate
If you are foreign-qualifying an LLC in another state, in most cases this certificate is required. InCorp can help you with this as well.
Entity Dissolution
InCorp properly and statutorily facilitates the dissolving, canceling, or withdrawal of LLCs, following state laws for companies that want to pursue this option.
How Much Is InCorp?
Registered Agent Service
InCorp offers registered agent service for $129 for one year and offers bulk discounts on orders for multi-year service. Their five-year bundle package for registered agent service is the most popular in the market. Below are the details:
- $116 per year for two years
- $104.92 per year for three years
- $86.73 per year for five years
LLC Formation
This service costs $99 (plus state fees).
Foreign Service Qualification
InCorp charges $149 (plus state fees) for a Certificate of Good Standing or a certified copy of your Articles of Organization from your business’s home state.
Domestic Two-day Shipping
For an additional $6, you can upgrade to overnight shipping of your documents.
Corporate Record Kits/Corporate Seals/Stock Certificates
- Attache Legal Kit: $69
- Prestige Legal Kit: $69
- Legacy Legal Kit: $69
- MarkMaker Legal Embosser: $39
- Stock Certificates: $1.50 each
Corporate Dissolution/Withdrawal/Cancellation
This will cost you a $99 internal fee, plus applicable state fees.
My Review
Value—7/10
When it comes to registered agent service, InCorp’s price value stands out among its competitors. You can get a registered agent service for as low as $100.18 per year with five-year service (continental US and Hawaii only).
For LLC and other business entity solutions, InCorp ranks in the mid-range in terms of value. You pay a base rate of $99 plus state fee for forming an LLC, which includes the preparation and filing of Articles of Organization, name availability search, and domestic two-day shipping.
Other LLC providers, such as IncFile, provide “free” LLC formation service plus state fee, together with a year of registered agent service for FREE. So comparatively, InCorp’s packages provide less value than other providers in LLC formation and registered agent services.
Product/Service Offerings—6.5/10
InCorp provides a reasonable but limited range of business services for all 50 states in the US. They offer registered agent service for single- or multi-year plans.
In terms of business entity formation, they offer all types of business formations including LLC, DBA, Limited Partnership, etc. They charge business formation services at a base rate plus state fee, unlike other providers that offer multiple pricing packages based on services. They do not advertise any overnight or “fast shipping” service.
They do offer other items, such as company seal and legal kits, as separate products not included in the LLC package.
InCorp has introduced an Entity Watch mobile application to step up their digital game for their clients. It comes in handy for keeping track of your filing and compliance status.
Since InCorp offers only one LLC package and additional services separately, it may be a turnoff for customers who like the idea of saving money by purchasing bundled services in a package.
Other companies offer a wide range of services in their basic packages. ZenBusiness, for example, includes preferred name availability, preparation and filing of LLC documentation, CPA assessment, operating agreement template, $150 Google ads credit, registered agent services, special offers on credit cards, complete guidance through the entire setup process, online tracking services for your documents, and online access to your documents, all for only $49 plus state fee.
InCorp, however, only provides a handful of services at $99 plus state fee including a search for name availability and LLC formation. In case you want fast shipping, they charge an extra $6 for overnight delivery.
Incorp would score higher on the “Products/Offerings” scale if it reviews and upgrades its services and packages, bringing them on par with the competition.
Customer Support—8/10
Although their regular business hours are Monday through Friday from 6 a.m. to 6 p.m., InCorp also provides customer service for extended support hours (9 a.m. to 9 p.m. ET M–F) and Spanish-language support.
They provide a variety of contact options, including phone calls, emails, and a web-based live-chat option. They also provide phone numbers for specific departments.
InCorp has not outsourced their customer service department, but rather has an in-house customer service team who provide thorough and professional responses to all queries and complaints.
They assign you a direct line to a single customer service representative to handle all of your accounts with them. That means you don't have to phone in to a call center and speak with a random person every time you need assistance.
Ease of Use—7/10
InCorp's official website offers simple navigation and an ordinary user experience. It isn’t responsive and has an outdated design/user interface compared with other service providers, which could put off some prospective clients.
In addition, their services are described very briefly on the website. Anyone wanting detailed information about their services would have to call or send an email seeking detailed information. In this digital age, time is money—offer value and save time, and you have yourself a long-term client!
Addressing these issues would surely help improve their “Ease of Use” score!
My Overall Rating—7.1/10
InCorp is a reputable and trustworthy company. They are one of the most experienced registered agent service providers in the US, with a solid track record. If you opt for a subscription package, they give some of the best discounts around. While they do offer LLC formation, you can find better providers on the market with a variety of other related offerings.
What Others Are Saying
Don’t just take my word for it. What better way to learn about an organization than to consult customer feedback? There are dedicated review websites that have online customer feedback about InCorp services: TrustPilot, Google Business, Facebook, and Better Business Bureau.
Trust Pilot
On TrustPilot, InCorp scores 4.2/5. They only have six reviews, but all six are five-starred and praise InCorp’s professionalism, and make special mention of their customer service for business advice delivered straight.
Google Business
InCorp has a Google Business rating of 3.9/5 based on 106 reviews. Incorp’s Google reviews are a mix of positive and negative remarks about them. In the positive reviews, clients have praised InCorp for its professionalism and budget-friendliness. Negative InCorp reviews talk about “being scammed for money” after unsatisfactory experiences with the company.
InCorp’s Facebook page has 33 reviews and an overall rating of 3.5/5. The majority of the positive reviews talked about their long-term relationship with the company and great customer handling. The InCorp team replied to some negative comments privately.
Better Business Bureau (BBB)
InCorp has an A+ rating with the BBB. It has a 3.5/5 rating with 44 online customer reviews on the BBB website. Positive feedback affirmed the company's friendly customer assistance and live web-based chat feature, and many customers mentioned that they had been with the company for years with no problems. Two negative reviews mentioned the difficulty in cancelling the registered agent service. These customers claimed they were repeatedly billed after discontinuing their subscriptions.
Overall
Overall, the company has a 3.6/5 rating based on all customer feedback from the above-mentioned review sites and my analysis. I suggest doing your homework before hiring InCorp LLC to avoid any misunderstanding about how they work. It has been a reputable and trustworthy service provider in this niche for more than two decades, but you may find better options for new business incorporation.
Frequently Asked Questions
Which is the best InCorp LLC package?
InCorp does not provide any specific LLC packages. They offer one $99 (plus state fees) formation service.
Is there a promo code or discount for InCorp?
There is no promo code, but InCorp offers volume discounts for long-term subscriptions.
Is InCorp legit?
Yes, InCorp is a legitimate company. InCorp was founded in 1998 and has over 125,000 active clients from all over the US.
How does InCorp compare with other LLC services?
As a registered agent service, InCorp stands out with the lowest price for the given value against competitor’s price. You may find other business formation providers, such as Incfile or ZenBusiness, offer additional features.
Does InCorp handle New York publication requirements?
Yes, InCorp does handle New York Publication requirements.
Does InCorp have good customer support?
Yes, InCorp offers reliable customer support, with extended support hours (9 a.m.–9 p.m. Eastern Time M–F) and a bilingual service with Spanish-language support.
Can I form an LLC on my own?
Yes, you can form your LLC, but it will be quite a hassle, so hiring a suitable LLC service provider is a better option.
Does InCorp provide legal advice too?
No, InCorp does not provide legal advice.
Do they have a refund policy?
InCorp gives you 60 days to request a refund, but there is one major caveat: they charge a $29 convenience fee for a refund.
Should I reserve my LLC name before forming an LLC with InCorp?
It’s up to you. If you have decided on a name for your LLC and want to reserve it before forming the LLC, InCorp can help you with this.
Can I form an LLC without physically being in the United States?
Yes, you can form an LLC without being physically present here.
What are the InCorp customer support phone number and email?
During normal office hours of 8 a.m.– 5 p.m. for all standard US time zones, InCorp accepts Service of Process. Monday–Friday, 6 a.m.–6 p.m. Pacific Time, call (800) 246-2677 or use the Live Chat facility available on their website.
Does InCorp sell or share my information with third parties?
No, InCorp does not sell your information to any third party. They keep your personal information private.
I’ve heard LegalZoom has a lot of upsells. Does InCorp?
No, Incorp’s services don’t involve a lot of upsells. They also don’t charge any hidden fees. You can add any available feature on an a la carte basis for an additional fee, but Incorp doesn't push upsells at its clients like LegalZoom does.
How quickly does InCorp provide LLC formation service?
InCorp usually takes 28–30 days to form your LLC for all 50 states.
Other than forming an LLC, what else can InCorp do?
InCorp’s registered agent service helps you run the best LLC. They also provide a variety of additional services, including, but not limited to:
– Licensing
– Foreign qualification
– Managed reports
– Annual reports
– Entity dissolution
– Certified copies
– Copyrights
– Identity theft prevention
– Trademarks
– Business term glossary
My LLC needs an EIN, is it worth the money?
If you want to skip the hassle of doing it yourself, it is worth spending the money to let InCorp handle it for you.
